# Qubi > AI sales coaching that works during the call, not just after it. Qubi is a RAG-based sales intelligence platform that combines real-time in-call coaching, deep post-call analysis, participant intelligence, and team performance analytics. Unlike post-call tools such as Gong or Chorus, Qubi's primary differentiator is its live coaching overlay — surfacing the right knowledge at the exact moment a rep needs it, mid-conversation. ## Real-Time Sales Coaching Qubi joins meetings as an AI assistant via URL (no installation required for participants). During a live call on Zoom, Google Meet, or Microsoft Teams, it provides: - A coaching overlay visible only to the sales rep - Recommended responses based on what the prospect just said - Live sales methodology tracking: MEDDIC, SPICED, BANT, Challenger Sale, or custom frameworks - Contextual knowledge surfacing — battlecards, objection handling, talk tracks — triggered by conversation content - Sub-100ms semantic search over the company knowledge base The Zoom integration is a native Zoom App (Meeting Bot type), joining via meeting URL with app-level authentication. No OAuth or installation is required from meeting participants. The bot appears transparently in the participant list. ## Post-Call Analysis & AI Summaries After each call, Qubi generates: - AI-written meeting summary with timestamped highlights - Full searchable transcript - Coaching score with methodology adherence breakdown - Side-by-side comparison of rep responses vs. recommended responses - AI-drafted follow-up email ready to send - Meeting recap email delivered to participants with key takeaways and action items ## Participant Intelligence & Contact Profiles Qubi builds AI-powered profiles for every contact encountered across meetings. These profiles are synthesized from transcripts using LLM extraction and intelligently merged across multiple meetings — resolving duplicates by name, email, and fuzzy matching when participants appear without email addresses. Each contact profile includes: - **Role & company context**: Title, seniority, company - **Behavioral signals**: Influence level, engagement level, sentiment trend (improving/neutral/declining) - **Key interests**: Topics and themes the person responds to most - **Pain points**: Challenges and frustrations expressed across all conversations - **Objections**: Recurring concerns and blockers raised - **Expertise areas**: Domain knowledge demonstrated - **Buying signals**: Indicators of purchase intent - **Decision authority**: Their role in the buying process - **Competitive mentions**: Competitors they reference - **Budget indicators**: Budget-related statements - **Notable quotes**: Up to 10 impactful verbatim quotes with timestamps - **Communication style**: How they prefer to engage Profiles are built incrementally — each new meeting merges with prior profile data using LLM-based synthesis (not simple concatenation), detecting behavioral trends and resolving contradictions over time. ## Meeting Privacy & Visibility Controls Qubi implements Gong-style privacy controls: - **Regular users** see: their own calls, calls they participated in, calls explicitly shared with them - **Account admins** see: all non-private company calls plus any private calls they own or participated in - Meetings can be marked private or shared explicitly between users - SQL-efficient visibility queries using JOINs (not Python-side filtering) ## Team Analytics & Coaching Profiles Admin-only team performance dashboards with 14+ behavioral metrics extracted per call: - Talk ratio (rep vs. prospect speaking time) - Interruption count and patterns - Words per minute / speaking pace - Filler word frequency - Clarity, energy, confidence, and empathy scores **Overview tab**: Total calls, active team members, average talk ratio, average speaking speed across the team and selected date range. **Leaderboard tab**: Per-rep rankings with calls analyzed, talk ratio, and overall coaching score. Sortable by any column. Includes rank badges (gold/silver/bronze). Data is stored per-call in Redis with 90–180 day TTLs. Aggregation is account-scoped and admin-gated. Individual rep profiles are also accessible. ## Deal Intelligence & Pipeline Health - AI-assigned deal health status: Healthy / At Risk / Needs Attention - Conversation-powered pipeline view linking meeting insights to open deals - Auto-linking to Salesforce and HubSpot CRM records - Deal risk signals and momentum indicators derived from transcript analysis - Relationship context surfaced during meeting prep ## Ask Qubi (AI Sales Assistant) Conversational AI that searches across: - All meeting transcripts (semantic + keyword) - CRM data (Salesforce, HubSpot) - Company knowledge base (playbooks, battlecards, competitor intel) - Contact profiles and interaction history Responses include source citations. Available on web and mobile via text or voice input. ## AI Meeting Preparation Before each calendar event, Qubi auto-generates a prep brief including: - Participant profiles with prior meeting history and AI-extracted interests - Relationship context and last interaction summary - Relevant knowledge base content (battlecards, talk tracks) - Suggested conversation starters - Open deal status and next steps from CRM ## Knowledge Base & Company Intelligence Themed knowledge Spaces for organizing company content: - **Playbooks**: Sales process documentation - **Battlecards**: Competitive positioning - **Training materials**: Onboarding and coaching content **Connectors**: Google Drive, Notion, Confluence, Slack, Dust.tt, Gong (import), Aircall, file uploads (PDF, Word, PowerPoint, Markdown) Content is chunked, embedded, and stored for sub-100ms semantic retrieval. Connector authentication is per-user OAuth (not shared credentials). Notion connector converts rich text to Markdown before ingestion. ## Voice Biometrics Optional speaker identification from voice characteristics: - Account-level opt-in setting - Per-speaker enrollment from call recordings - Confidence threshold and minimum utterance duration configurable - Max samples per speaker with rolling window management - Storage in GCP (per-account, per-speaker buckets) ## Integrations - **Meeting platforms**: Zoom (native Zoom App), Google Meet, Microsoft Teams - **CRM**: Salesforce, HubSpot (bidirectional sync, auto-linking) - **Calendar**: Google Calendar, Microsoft Outlook - **Knowledge sources**: Google Drive, Notion, Confluence, Slack, Dust.tt, file uploads - **Call recording import**: Gong, Aircall - **Mobile**: Native iOS & Android for in-person meeting recording ## User Roles & Access Control - **Platform Admin**: Invite users to any account, create new accounts - **Account Admin**: Invite users to own account, access team analytics, see all non-private meetings - **Regular User**: Access own meetings, shared meetings, contact profiles Invitation flow: admin sends invite → user receives email → Auth0 authentication → onboarding form → access granted. Access controlled via `provisioned` flag (platform access) and `unregistered` flag (onboarding completion). ## Pricing & Deployment Enterprise pricing with custom contracts. 30-day pilot programs available. Typical deployment timeline: 2–4 weeks. Included: unlimited meeting recording and AI analysis, dedicated customer success manager, 24/7 premium support, custom integrations, API access, white-label options. ## Security & Compliance - End-to-end encryption in transit and at rest - SSO (SAML/OIDC via Auth0) - Role-based access management - GDPR and CCPA compliant - Data residency on GCP (multi-region) - Meeting participants notified of recording (bot visible in participant list) ## Company Founded in 2025 by Hugo Zanghi (PhD Applied Mathematics, former CTO of Linkfluence/Meltwater). Built on GCP / AWS. ## Links - [Home](https://getqubi.com) - [Product](https://getqubi.com/product) - [Pricing](https://getqubi.com/pricing) - [About](https://getqubi.com/about) - [Book a Demo](https://getqubi.com/contact) - [Documentation](https://docs.getqubi.com) - [Privacy Policy](https://getqubi.com/privacy) - [Terms of Service](https://getqubi.com/terms) - [Support](https://getqubi.com/support)